This is the web site of THE HOTEL CARACAS. It is managed and controlled by the company Grupo Fernandez Services LLC. The postal address of the company is 901 S. Royal Poinciana Blvd, Miami, FL 33166. The phone number of the company is +1-305-883-9999. The postal address where the product or services will be use or shipped, is located at Calle Mohedano, Urbanizacion El Rosal, Caracas - Venezuela.We can be reached via e-mail at reservaciones@thehotel.com.ve or you can reach us by telephone at +58.212.951.0268. For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address, where possible. We collect the domain name and e-mail address, where possible, of all visitors to our Web page.

The information we collect is used for internal review, to contact consumers for marketing purposes, and is then discarded. With respect to cookies, we do not set any cookies. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address. We do not share information with other organizations. If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. We do not partner with or have special relationships with any ad server companies. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

• Deposit Policy:When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site.
• Deposit Policy: All Reservations Require Credit Card Deposit of 100PCT of stay due at time of booking, you will be charge by the Company Grupo Fernandez Servicios LLC, incorporated in Florida at 901 S. Royal Poinciana Blvd, Miami 33166, which phone number is +1-305-883-9999.
• Cancellation Policy: Reservations must be cancelled 48 hours prior to arrival to for full refund. Cancel within 48 hours and forfeit penalty of one nights room and tax.
• Term and Conditions: Check in time after 1500hrs.
  Check out time before 1100hrs. Rates subject to change. Property is completely non smoking. Children under 17 years of age stay free with an accompained adult. No pets allowed. Late checkout is available at a charge after 3pm of 50 percent of the room rate. Extra child is available at a charge. Child rollaway is available at a charge of USD 40 per night per room. Indoor parking at charge.

If you feel that this site is not following its stated information policy, you may contact us any time at the above addresses or phone number.

This English version shall prevail.